Hotel Serra Nevada
9.1Rating
ExceptionalRated by Guests
374Reviews
What to expect
Pros
- 🏊Indoor pool and whirlpool for relaxation
- 🍳Delicious and varied breakfast options
- 🛏️Comfortable and spacious suites for a relaxing stay
- 🏞️Great location near city center and attractions
- 👪Family-friendly with activities for children
- 🧖♂️Helpful and friendly staff providing excellent service
- 🚗Convenient parking facilities for guests
- 🥂Nice recreational areas like games room and pool
- 👕Well-maintained and clean hotel with fresh accommodations
- 🔊Good acoustics in rooms for a peaceful stay
Cons
- 🛌Some beds reported as uncomfortable or too soft
- 🛠️Parts of the hotel show signs of aging and may need renovation
- 🧹Reports of cleanliness issues in specific rooms
- 🍽️Mixed reviews on dinner options, could be improved
- 📶Inconsistent or poor Wi-Fi signal in certain areas
- 💼Incident of luggage being removed from room prematurely
- 🛏️Some rooms lack air conditioning, could be uncomfortable in summer
- 🥇Not all facilities or services meet top-tier expectations
- 🍹Limited gym equipment and amenities in the hotel
- 💰Price may not fully align with the overall experience offered
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Game room, Hammam, Hot tub, Sauna, Spa/sauna, Steamroom, Tours
Services and conveniencesDaily housekeeping, Elevator, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenSpanish, Portuguese
The 4-star Hotel Serra Nevada offers comfort and convenience whether you're on business or holiday in Canela. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour front desk, business center, family room, restaurant, tours are just some of the facilities on offer. Some of the well-appointed guestrooms feature air conditioning, heating, mini bar, telephone, fan. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool, billiards. No matter what your reasons are for visiting Canela, Hotel Serra Nevada will make you feel instantly at home.
Where you'll be sleeping
40 m²
Duplex Suite
1 queen bed and 3 single beds
25 m²
Deluxe Apartment
1 double bed and 2 single beds
25 m²
Deluxe Apartment
3 single beds
25 m²
Luxury Triple Room
1 single bed and 1 double bed
25 m²
Luxury Quadruple Room
2 single beds and 1 double bed
25 m²
Deluxe Room
20 m²
Deluxe Room
1 single bed
25 m²
Luxury Double Room
2 single beds
25 m²
Single or Twin Luxury Room
3 single beds
40 m²
Quadruple Suite(Duplex)
What other guests say about this hotel
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