Canopy by Hilton Grand Rapids Downtown
8.4Rating
ExcellentRated by Guests
327Reviews
What to expect
Pros
- 🏨Great downtown location for exploring
- 🛏️Comfortable and clean rooms for a relaxing stay
- 🍴Delicious food options at the hotel restaurant
- 🚗Convenient parking options available nearby
- 🛋️Beautiful and modern design throughout the hotel
- 🥤Filtered water dispensers for hydration convenience
- 👍Friendly and helpful staff members
- 🛠️Good amenities like gym and rooftop bar
- 🛍️Close proximity to shops, restaurants, and bars
- 🎉Great for special occasions like weddings
Cons
- ❄️Inconvenient cooling drawer instead of a mini-fridge
- 🚙Parking experience may not meet expectations
- 🥱Lack of professionalism in service interactions
- 🍳Inconsistent or disappointing breakfast options
- 🔒Issues with honoring loyalty benefits like room upgrades
- 💸Unexpected or high additional charges like parking fees
- 🧹Housekeeping issues and lost personal items
- 🌆Noise disturbances affecting sleep quality
- 🛎️Poor customer service experiences with staff
- 🍻Service delays or issues at the rooftop bar
What this place has to offer
Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Where you'll be sleeping
30 m²
1 King Bed
1 king bed
30 m²
1 King Mobility Accessible Transfer Shower
1 king bed
33 m²
2 Queen Beds
2 queen beds
30 m²
1 King Hearing Accessible
1 king bed
33 m²
2 Queen Hearing Accessible
2 queen beds
1 King Studio Suite Mobility Accessible with Roll-In Shower
1 king bed
1 King Balcony Hearing Accessible
1 king bed
1 King Balcony Studio Suite
1 king bed
2 Queen Mobility Accessible Transfer Shower
2 queen beds
1 King Mobility/Hearing Accessible Transfer Shower
1 king bed
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