2 Bedroom Deluxe Family Suite W/Lounge Access - Guestroom

Sultan Abu Bakar State Mosque - 1.35 km from property

King Executive Suite with Executive Lounge Access - Guestroom

Johor Bahru City Square - 540 m from property

Bangunan Sultan Ibrahim - 840 m from property

DoubleTree by Hilton Johor Bahru

Name: DoubleTree by Hilton Johor Bahru
Address: No 12 Jalan Ngee Heng, Johor Bahru, Johor, 80000, Malaysia
Rating: 9.016942454927108

Johor Bahru, Malaysia

No 12 Jalan Ngee Heng, 80000

9.0Rating

ExceptionalRated by Guests

4,049Reviews

What to expect

Pros

🛌Comfortable beds and pillows for a good night's sleep
🍪Warm welcome with delicious complimentary cookies
👩‍🍳Friendly and attentive staff, especially in the executive lounge
🏊Great facilities including a pool, gym, and steam room
🍳Impressive breakfast buffet with a wide variety of choices
🍷Excellent cocktails and food at the club lounge
🚗Convenient location with easy access to shopping centers and eateries
🤝Prompt and reliable customer service through WhatsApp communication
🛁Clean and spacious rooms with well-appointed amenities
👌Excellent service quality and ambience creating a welcoming atmosphere

Cons

🚬Inconsistent room quality, with instances of cigarette smoke smell
🍽️Dining options need improvement in terms of flavor and variety
🕰️Check-in and check-out processes can be time-consuming and need streamlining
💸Perception of value for money might be lower due to dining experience not meeting expectations
🔒Policy enforcement without clear communication could lead to guest dissatisfaction
💼Some rooms lack sound insulation, affecting overall comfort
🧳Inflexibility with room upgrades may impact guest experience
🥾Staff enforcement of dress code policies may lead to guest discomfort
📞Lack of responsiveness to guest grievances and requests via email
🚿Issues with shower drainage design causing inconvenience

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRestaurant [halal]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Malay

The 5-star Doubletree by Hilton Johor Bahru offers comfort and convenience whether you're on business or holiday in Johor Bahru. The hotel has everything you need for a comfortable stay. To be found at the hotel are 24-hour room service, 24-hour security, daily housekeeping, postal service, taxi service. Some of the well-appointed guestrooms feature television LCD/plasma screen, separate living room, internet access – wireless, whirlpool bathtub, non smoking rooms. The hotel offers various recreational opportunities. Doubletree by Hilton Johor Bahru combines warm hospitality with a lovely ambiance to make your stay in Johor Bahru unforgettable.