DoubleTree by Hilton Johor Bahru
9.0Rating
ExceptionalRated by Guests
4,049Reviews
What to expect
Pros
- 🛌Comfortable beds and pillows for a good night's sleep
- 🍪Warm welcome with delicious complimentary cookies
- 👩🍳Friendly and attentive staff, especially in the executive lounge
- 🏊Great facilities including a pool, gym, and steam room
- 🍳Impressive breakfast buffet with a wide variety of choices
- 🍷Excellent cocktails and food at the club lounge
- 🚗Convenient location with easy access to shopping centers and eateries
- 🤝Prompt and reliable customer service through WhatsApp communication
- 🛁Clean and spacious rooms with well-appointed amenities
- 👌Excellent service quality and ambience creating a welcoming atmosphere
Cons
- 🚬Inconsistent room quality, with instances of cigarette smoke smell
- 🍽️Dining options need improvement in terms of flavor and variety
- 🕰️Check-in and check-out processes can be time-consuming and need streamlining
- 💸Perception of value for money might be lower due to dining experience not meeting expectations
- 🔒Policy enforcement without clear communication could lead to guest dissatisfaction
- 💼Some rooms lack sound insulation, affecting overall comfort
- 🧳Inflexibility with room upgrades may impact guest experience
- 🥾Staff enforcement of dress code policies may lead to guest discomfort
- 📞Lack of responsiveness to guest grievances and requests via email
- 🚿Issues with shower drainage design causing inconvenience
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Malay
The 5-star Doubletree by Hilton Johor Bahru offers comfort and convenience whether you're on business or holiday in Johor Bahru. The hotel has everything you need for a comfortable stay. To be found at the hotel are 24-hour room service, 24-hour security, daily housekeeping, postal service, taxi service. Some of the well-appointed guestrooms feature television LCD/plasma screen, separate living room, internet access – wireless, whirlpool bathtub, non smoking rooms. The hotel offers various recreational opportunities. Doubletree by Hilton Johor Bahru combines warm hospitality with a lovely ambiance to make your stay in Johor Bahru unforgettable.
Where you'll be sleeping
156 m²
Presidential Suite
1 king bed
93 m²
2 Bedroom Deluxe Family Suite W/Lounge Access
1 king bed
31 m²
Twin Executive Room
2 single beds
64 m²
King Executive Suite with Executive Lounge Access
1 king bed
64 m²
King Corner Suite
1 king bed
31 m²
King Executive Room
1 king bed
31 m²
Twin Deluxe
2 single beds
31 m²
King Deluxe Room
1 king bed
31 m²
Guest Twin Room
2 single beds
52 m²
King One Bedroom Suite
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.