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Ellenborough Park

Cheltenham, United Kingdom

Southam Road,, GL52 3NJ

8.0Rating
Very GoodRated by Guests
1,079Reviews

What to expect

Pros

  • 🍽️Amazing dinner and breakfast options
  • 🛏️Comfortable and spacious rooms
  • 🏊‍♂️Lovely outdoor heated pool
  • 🌿Beautiful grounds and gardens
  • 🔥Cozy atmosphere with roaring fireplaces
  • 💆‍♂️Great spa facilities for relaxation
  • 🍷Friendly and helpful staff
  • 🥂Complimentary glass of fizz for special occasions
  • 🛌Luxurious and well-appointed bathrooms
  • 🌟Magical and luxurious ambiance

Cons

  • ❄️Cold room temperature and lack of heating
  • 🔇Noisy environment in the bar/brasserie area
  • 🛎️Poor customer service and slow responses
  • 🔍Issues with cleanliness and room maintenance
  • 🚗Lack of valet parking or assistance with luggage
  • 🛋️Uncomfortable seating arrangements for dining or tea
  • 🔥Understaffed leading to delayed room servicing
  • 🚿Bathroom maintenance issues like poor shower pressure
  • 💸Hidden fees and additional charges not communicated upfront
  • 🤷‍♂️Inconsistent service quality and lack of attention to detail

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hammam, Hiking, Horseback riding, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Hindi, French, Portuguese, Polish

Ellenborough Park is conveniently located in the popular Southam area. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, postal service, wheelchair accessible are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, linens. The hotel's peaceful atmosphere extends to its recreational facilities which include hiking trails, hot tub, fitness center, sauna, golf course (within 3 km). A welcoming atmosphere and excellent service are what you can expect during your stay at Ellenborough Park.

Where you'll be sleeping

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52 m²

Suite

1 queen bed

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35 m²

Luxury family room

1 king bed & 1 king bed

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20 m²

Traditional Double Room

1 double bed

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35 m²

Luxury Double Room

1 king bed

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29 m²

Deluxe Double Room

1 double bed

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22 m²

Classic Double Room

1 double bed

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35 m²

Deluxe Double or Twin Room with Garden View

1 king bed

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29 m²

Deluxe Double or Twin Room with Pool View

1 king bed

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23 m²

Double or Twin Room with Garden View

1 king bed

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19 m²

Double Room - Disability Access

1 king bed

What other guests say about this hotel

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Where you'll be staying