Entrance
Entrance
Facilities
Facilities
Quadruple Room
Facilities
Double Room
Facilities
Facilities
Facilities
Food and beverages

Hotel Gala

Puebla City, Mexico

3 Poniente 150-a, 72000

7.2Rating
Very GoodRated by Guests
93Reviews

What to expect

Pros

  • 🏛️Located in a historic building with character
  • 🌆Great location near major attractions
  • 👍Friendly and helpful staff
  • 🌅Terrific rooftop with beautiful views
  • 🍬Complimentary local treats in the room
  • 💰Good value for the price
  • 🏨Clean and comfortable rooms
  • 🔒Secure valet parking available
  • 🍹Rooftop bar with a partial view of the city
  • 🛠️Well-maintained historic building

Cons

  • 🚗Valet parking caused damage to vehicles
  • 🍳Poor quality and slow service at breakfast
  • 🗣️Language barrier with limited English-speaking staff
  • 🔊Noisy due to thin walls
  • 🕰️Long wait times for breakfast service
  • 🛏️Initial room allocation issues
  • 🔇Inconsiderate and cold staff members
  • 🚗Inconvenient parking arrangements
  • 🌡️Lack of air conditioning in some rooms
  • 📶Unreliable or slow internet connectivity

What this place has to offer

Things to do and ways to relaxTours
Services and conveniencesConcierge, Daily housekeeping, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Ideally located in the Cabecera area, Hotel Gala promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Hotel Gala. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, clothes rack, towels, closet, fan. The property offers various recreational opportunities. Hotel Gala combines warm hospitality with a lovely ambiance to make your stay in Puebla de Zaragoza unforgettable.

Where you'll be sleeping

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15 m²

Double Room

1 queen bed

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15 m²

Single Room

1 single bed or 1 queen bed

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20 m²

Studio Suite

1 king bed & 1 king bed

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16 m²

Quadruple Room

2 queen beds

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18 m²

Suite

1 queen bed

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Room Assigned on Arrival

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Suite House

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SUITE HOUSE FOR NON-SMOKERS

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House

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -21.20% over the period.

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Where you'll be staying