Hotel Heavens Edge

Name: Hotel Heavens Edge
Address: Kitalella Road, Kitalella, Ella, Badulla, 90090, Sri Lanka
Rating: 9.05611510791367

Ella, Sri Lanka

Kitalella Road, Kitalella, 90090

9.1Rating

ExceptionalRated by Guests

139Reviews

What to expect

Pros

🌅Breathtaking sunrise views
🍽️Excellent and delicious food options
🎮Great games room and facilities for entertainment
🤝Friendly and helpful staff providing exceptional service
🏞️Spectacular mountain views from the hotel
🏊‍♂️Beautiful pool for relaxation and leisure
🥇Prime location at the top of Ella with stunning panoramas
🍲Delicious and varied buffet options for meals
🌺Clean and cozy rooms with comfortable amenities
🌄Amazing views of Ella Gap and surrounding landscapes

Cons

💸Misleading pricing practices and sudden rate changes
🛠️Dated infrastructure and in need of renovation
🐛Issues with cleanliness and maintenance in some areas
🔊Noise disturbances from ventilation systems in rooms
🍗Incorrect food served, like serving meat to vegetarians
🚫Lack of wheelchair accessibility and elevator in the hotel
🔔Limited vegetarian options in the dining offerings
🌧️Weather conditions affecting outdoor exploration and activities
🍹Issues with limited beverage choices or quality
💡Room lighting or electrical issues reported by guests

What this place has to offer

Things to do and ways to relaxBilliards, Dart board, Game room, Hiking, Tours

Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish

Hotel Heavens Edge is perfectly located for both business and leisure guests in Ella. The hotel has everything you need for a comfortable stay. Facilities like 24-hour room service, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas are readily available for you to enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, linens, towels, internet access – wireless. Take a break from a long day and make use of outdoor pool, spa, billiards, garden, games room. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Heavens Edge.