Exterior view
Interior view
Interior view
Lobby
Entrance
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool [outdoor]
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool [outdoor]
Restaurant
Restaurant
Facilities
Facilities
Shops
Restaurant
Shops
Facilities
Facilities
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Restaurant
Balcony/terrace
Balcony/terrace
Facilities
Restaurant
Restaurant
Facilities
Fitness center
Facilities
Restaurant
Fitness center
Facilities
Fitness center
Balcony/terrace
Fitness center
Restaurant
Restaurant
Facilities
Public areas

Hotel HM Playa del Carmen

8.3Rating
ExcellentRated by Guests
289Reviews

What to expect

Pros

  • 🌴Close to the beach and bars
  • 👍Friendly and helpful staff
  • 🥂Excellent service and attention to detail
  • 🏊Lovely pool area with great ambiance
  • 🍽️Varied and delicious breakfast options
  • 🧴Rooms are clean and well-maintained
  • 🍹Good quality food and drinks at the pool bar
  • 💰Great value for money
  • 🎁Personalized touches like birthday decorations
  • 🎯Convenient location near main attractions

Cons

  • 🛌Some noise from beds or air conditioning
  • 🍳Limited breakfast options, especially for longer stays
  • 🔊Poor soundproofing in the rooms
  • 🚪Issues with room amenities like safes or refrigerators
  • 🦟Presence of mosquitoes or bugs in certain areas
  • 🚗Limited parking availability or access
  • 💤Uncomfortable or noisy sleeping conditions
  • 🍸Inconsistency in cocktail quality at the bar
  • 💳Overpriced services or amenities
  • 🚷Security concerns or safety issues

What this place has to offer

Things to do and ways to relaxCanoeing, Diving, Fishing, Fitness center, Horseback riding, Massage, Snorkeling, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Catalan

The 4-star Hotel HM Playa del Carmen offers comfort and convenience whether you're on business or holiday in Playa Del Carmen. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, taxi service, ticket service. Some of the well-appointed guestrooms feature television LCD/plasma screen, linens, mirror, towels, closet. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, outdoor pool. Hotel HM Playa del Carmen combines warm hospitality with a lovely ambiance to make your stay in Playa Del Carmen unforgettable.

Where you'll be sleeping

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28 m²

Double Standard Room

1 king bed or 2 double beds

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40 m²

Junior Suite with Terrace and City view

1 sofa bed and 1 double bed and 1 queen bed

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28 m²

Double for Single Use

1 double bed

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40 m²

Junior Suite with Terrace and city view (2 Adults + 2 Children)

1 king bed and 1 double bed & 1 sofa bed

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40 m²

Junior Suite with Terrace and city view (2 Adults + 1 Child)

1 double bed and 1 king bed

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28 m²

Triple Room

1 single bed or 1 double bed

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35 m²

Junior Suite

1 king bed & 1 sofa bed

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28 m²

Double Room (2 Adults + 2 Children)

2 double beds

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28 m²

Double Room(2 Adults + 1 Child)

2 double beds

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24 m²

Double Room with Balcony

2 double beds and 1 king bed

What other guests say about this hotel

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Where you'll be staying