Hotel Kaiserhof Wien
9.6Rating
ExceptionalRated by Guests
2,425Reviews
What to expect
Pros
- 🏨Convenient location for exploring Vienna
- 🍳Delicious and extensive breakfast options
- 🛏️Comfortable and spacious rooms with luxurious bedding
- 👫Friendly and helpful staff providing excellent service
- 🛋️Beautiful decor blending traditional and modern styles
- 🍸Great bar area with reasonably priced drinks and cocktails
- 🚶Walking distance to major attractions and public transport
- 🧴Generous toiletries provided and spotlessly clean rooms
- 🥂Special touches for celebrations like complimentary wine and birthday surprises
- 🎶Historical charm with Strauss waltzes and displays of past eras
Cons
- ❄️Inconsistent air conditioning in some rooms
- 🔇Noise issues in rooms facing nearby buildings
- 💳Confusion with payment process and credit card holds
- 🔒Privacy concerns with shower-tub setup
- 👥Occasional understaffing leading to service delays
- 🥛Issues with milk quality and supply in the rooms
- 🛁Weak water pressure and inconsistent temperature in showers
- 🌡️Need for upgraded air conditioning for better room comfort
- 🔍Reception occasionally unmanned impacting guest assistance
- 🛎️Clarification needed on payment policies upfront for transparency
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Dutch, Russian, Hungarian, Croatian
Located in 04. Wieden, Best Western Premier Hotel Kaiserhof Wien is a perfect starting point from which to explore Vienna. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Best Western Premier Hotel Kaiserhof Wien. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as separate living room, television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, air conditioning. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, spa, massage, steamroom. For reliable service and professional staff, Best Western Premier Hotel Kaiserhof Wien caters to your needs.
Where you'll be sleeping
42 m²
Suite
1 king bed
25 m²
Superior Double Room
1 king bed
21 m²
Classic Double Room
1 double bed
24 m²
Classic Double Room with Extra Bed
1 double bed and 1 sofa bed
37 m²
Junior Suite
1 king bed
27 m²
Business Double Room
1 double bed
60 m²
Premier Suite
1 queen bed and 1 sofa bed
23 m²
Classic Double or Twin Room with extra bed
1 sofa bed and 2 single beds
22 m²
Kaiserhof Superior Room
1 king bed
28 m²
Kaiserhof Madame Room
2 single beds
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