Kazzhol Hotel Astana

Name: Kazzhol Hotel Astana
Address: Balkantau Avenue, 213, Akmolinskaya, Nur-Sultan, Aqmola, Kazakhstan
Rating: 8.083870967741936

Astana, Kazakhstan

Balkantau Avenue, 213, Akmolinskaya

8.1Rating

ExcellentRated by Guests

31Reviews

What to expect

Pros

🏊Spacious room with a big pool
🍳Good breakfast selection
🛏️Comfortable beds and pillows
🧖‍♂️Well-equipped spa and wellness facilities
🍴Variety of delicious dishes at the restaurant
👩‍💼Responsive and helpful reception staff
🧼Clean and modern rooms
👍Polite and friendly staff members
🚕Convenient location for exploring the city
🏞️Beautiful hotel design and decorations

Cons

🔒Security concerns with room door not locking
🥐Chaotic breakfast service with limited food choices
🧻Inconsistent housekeeping and amenities replenishment
🌡️Non-functional air conditioning in rooms
🍽️Slow and poor service during evening meals
💸Hidden costs and additional fees for certain services
👎Unfriendly or unhelpful staff members
🚪Lack of privacy and security concerns in bathrooms
🍔Limited or poor quality room service menu options
🌆Suboptimal location far from city center and attractions

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Hot tub, Karaoke, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Russian

Set in a prime location of Astana, Kazzhol Hotel Astana puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, valet parking, car park. Designed for comfort, selected guestrooms offer television LCD/plasma screen, separate living room, internet access – wireless, internet access – wireless (complimentary), non smoking rooms to ensure a restful night. Access to the hotel's hot tub, fitness center, sauna, spa, massage will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Kazzhol Hotel Astana.