Interior view
Interior view
Interior view
Interior view
Lobby
Entrance
Lobby
Lobby
Lobby
Swimming pool
Bed
Restaurant
Facilities
Facilities
Facilities
Facilities
Quadruple Room
Facilities
Facilities
Facilities
Restaurant
Facilities
Restaurant
Restaurant
Quadruple Room
Restaurant
Restaurant
Facilities
Facilities
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Bathroom
Bathroom
Bathroom

Mansion Serrano Hotel

8.2Rating
ExcellentRated by Guests
17Reviews

What to expect

Pros

  • 👍Friendly and helpful staff
  • 🏨Centrally located for convenience
  • 🍽️Reasonable pricing for meals
  • 🏊Inviting pool available on-site
  • 🌟Large and clean rooms
  • 🍳Breakfast made to order
  • 🌺Beautiful communal area to relax
  • 🚿Hot water in the shower
  • 🌞Air-conditioned rooms
  • 🍹Good selection of tequila

Cons

  • 👎Unprofessional and passive-aggressive staff behavior
  • 💸Discrepancies in pricing between platforms
  • 🛏️Room allocation issues
  • 🥚Limited choices for breakfast
  • 🦟Presence of noseeums or biting gnats
  • 🧴Limited toiletries provided
  • 🍲No evening meals available on-site
  • 🚫Pool not open during certain periods
  • 🍵Lack of hot drink making facilities in rooms
  • 🔒Limited availability of fridge in rooms

What this place has to offer

Things to do and ways to relaxTours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests
Internet accessFree Wi-Fi in all rooms!
Languages spokenEnglish, Spanish

Stop at Mansion Serrano Hotel to discover the wonders of El Fuerte. The hotel offers a wide range of amenities and perks to ensure you have a great time. Luggage storage, room service, meeting facilities, family room, restaurant are on the list of things guests can enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. To enhance guests' stay, the hotel offers recreational facilities such as outdoor pool. Friendly staff, great facilities and close proximity to all that El Fuerte has to offer are three great reasons you should stay at Mansion Serrano Hotel.

Where you'll be sleeping

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16 m²

Standard Queen Room

1 double bed

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25 m²

Quadruple Room

1 single bed and 1 king bed and 1 sofa bed

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20 m²

Standard Queen Room with Two Queen Beds

2 queen beds

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20 m²

Classic Triple Room

2 double beds

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25 m²

Basic Triple Room

2 single beds and 1 double bed

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20 m²

Deluxe Twin Room

1 single bed and 1 king bed

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25 m²

Classic Triple Room

1 single bed and 2 double beds

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20 m²

Classic Double Room

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25 m²

Traditional Triple Room

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Family triple room

What other guests say about this hotel

Where you'll be staying