Exterior view
Exterior view
Exterior view
Lobby
Lobby
Entrance
Bar/lounge
Ballroom
Restaurant
Restaurant
Superior Double Room - Guestroom
Classic Twin - Guestroom
Classic Double - Guestroom
Restaurant
Restaurant
Meeting room / ballrooms
Food and beverages
Food and beverages
Bathroom
Bathroom
Bar/lounge
Cleanliness measures
Cleanliness measures
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Mercure Norwich Hotel

Norwich, United Kingdom

121 - 131 Boundary Road, NR3 2BA

7.8Rating
Very GoodRated by Guests
543Reviews

What to expect

Pros

  • 🌟Excellent customer service with friendly and accommodating staff
  • 🍳Great breakfast selection and quality
  • 🏨Comfortable rooms with large beds
  • 🍽️Good restaurant with nice menu choices
  • 🛏️Very comfy beds for a peaceful sleep
  • 🌞Convenient location for exploring the city and nearby attractions
  • 👩‍💼Efficient and welcoming check-in and check-out process
  • 🍹Lovely surroundings and great atmosphere
  • 🛠️Rooms have all necessary amenities for a comfortable stay
  • 🥪Good food quality and variety in the restaurant

Cons

  • 🕸️Outdated decor and tired furnishings in some areas
  • 🔥Lack of air conditioning or poor ventilation in rooms
  • 🧽Inconsistent room cleanliness and maintenance issues
  • 🚗Unusual or inconvenient location for some guests
  • 🌡️Room temperatures could be uncomfortable during hot weather
  • 🚪Noise disturbances from slamming doors or hallway activities
  • 💸Some areas may be overpriced for the offered services
  • 🌿Exterior areas need maintenance and cleaning
  • 🛎️Issues with room service responsiveness or availability
  • 🛠️Certain rooms may need refurbishment or updates

What this place has to offer

Things to do and ways to relaxOn-site entertainment, Spa/sauna, Steamroom
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

Mercure Norwich Hotel is perfectly located for both business and leisure guests in Norwich. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's 24-hour room service, Wi-Fi in public areas, car park, room service, restaurant. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional bathroom, additional toilet, internet access – wireless, heating. The hotel's peaceful atmosphere extends to its recreational facilities which include a fitness center. Discover all Norwich has to offer by making Mercure Norwich Hotel your base.

Where you'll be sleeping

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21 m²

Classic Double

1 double bed

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21 m²

Classic Twin

2 single beds

Classic Room with 1 King Bed and 1 Sofa image 1
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24 m²

Classic Room with 1 King Bed and 1 Sofa

1 king bed

Superior Double Room image 1
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20 m²

Superior Double Room

1 double bed

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24 m²

Privilege Double Room

1 double bed

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Superior Suite

1 double bed

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24 m²

Superior Suite

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SUITE Superior Suite with 1 double bed

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Junior Suite, 1 Double Bed

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Standard Double Room, 2 Double Beds

What other guests say about this hotel

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Where you'll be staying