Exterior view
Exterior view
Exterior view
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Meeting room / ballrooms
Restaurant
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Restaurant
Food and beverages
Food and beverages
Restaurant
Food and beverages
Food and beverages
Food and beverages
Bar/lounge
Restaurant
Restaurant
Restaurant
Facilities
Restaurant
Bar/lounge
Food and beverages
Food and beverages
Food and beverages
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Surrounding environment

Newcastle County Hotel

Newcastle upon Tyne, United Kingdom

Neville Street, NE1 5DF

7.9Rating
Very GoodRated by Guests
4,146Reviews

What to expect

Pros

  • 🛌Comfortable beds for a good night's sleep
  • 🍳Delicious and hot breakfast options
  • 👍Helpful and friendly staff, especially Paul and Lynn
  • 🏨Convenient central location, right across from the train station
  • 🍹Great deals on cocktails and food packages
  • 🍷Complimentary wine and snacks in the room
  • 🛁Spacious rooms with big baths for a luxurious experience
  • 🍴Nice restaurant with tasty meals and good service
  • 🌟Luxurious and clean atmosphere, especially in public areas
  • 💰Good value for money, especially for short breaks

Cons

  • 🔊Significant noise issues in some rooms, affecting sleep
  • 💳Unexpected and lengthy pending transactions for deposits
  • 🛋️Dated rooms with signs of wear and tear, needing renovation
  • 🔇Slow or unresponsive staff, especially at reception
  • 🥤Overpriced minibar items and additional service charges
  • 🧽Inconsistent room cleanliness and maintenance levels
  • 🥱Lack of modern amenities and comforts in the rooms
  • 🚪Issues with check-in queues and lack of proper room allocation
  • ❌Poor customer service experiences, especially with night staff
  • 💸Expensive prices for average quality and services provided

What this place has to offer

Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Polish, Lithuanian

Newcastle County Hotel is conveniently located in the popular City Center and Grainger Town area. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the Newcastle County Hotel. Television LCD/plasma screen, internet access – wireless, heating, desk, blackout curtains can be found in selected guestrooms. The hotel offers various recreational opportunities. Convenience and comfort makes Newcastle County Hotel the perfect choice for your stay in Newcastle-upon-Tyne.

Where you'll be sleeping

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30 m²

West Wing Penthouse

1 double bed & 1 double bed

Standard Room 1 Double Bed image 1
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35 m²

Standard Room 1 Double Bed

1 double bed

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16 m²

Twin Room

2 single beds

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22 m²

Junior Suite with Double Bed and Sofa Bed

1 sofa bed and 1 double bed

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18 m²

Deluxe Double Room

1 double bed

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20 m²

Executive Double Room

1 queen bed

Presidential Suite image 1
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22 m²

Presidential Suite

1 double bed

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30 m²

Two-Bedroom Apartment

1 queen bed & 1 queen bed

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20 m²

City Penthouse

1 queen bed

Junior Family Suite image 1
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22 m²

Junior Family Suite

1 sofa bed and 1 queen bed

What other guests say about this hotel

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Where you'll be staying