Pullman Zamzam Madina
8.4Rating
ExcellentRated by Guests
2,540Reviews
What to expect
Pros
- 🍴Excellent buffet breakfast with a wide variety of options
- 👨🍳Friendly and helpful chefs providing great service
- 🛏️Comfortable and spacious rooms with modern amenities
- 🚗Convenient location near the mosque and other attractions
- 🤝Outstanding customer service from attentive and caring staff
- 🥂Great dining experience with delicious food and welcoming staff
- 🌟Professional and courteous housekeeping staff ensuring cleanliness
- 📦Efficient porter service and assistance for guests' needs
- 🍹Lavish buffet arrangements with prompt and helpful service
- 👍Proactive room upgrades and special treatment for guests
Cons
- 🧹Issues with room maintenance and cleanliness standards
- 💸High prices for some services and amenities
- 🍞Some food items like bread and pastries were stale or monotonous
- 🚪Room amenities like toilet doors and furniture showing signs of wear and tear
- 🍽️Limited dining options or high prices for the quality offered
- 🏨Some areas of the hotel lacking proper maintenance and upkeep
- 🔊Staff responsiveness and service quality varied among different areas of the hotel
- 🚶Issues with porter services and luggage handling for guests
- 🥤Inconsistent service quality in specific areas like breakfast or dining
- 🔧Lack of attention to detail in room amenities and guest experience
What this place has to offer
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Filipino, Hindi, French, Arabic, Turkish
Located in Central Area, Pullman Zamzam Madina is a perfect starting point from which to explore Medina. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, bathroom phone, carpeting, complimentary instant coffee, complimentary tea to ensure a restful night. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Medina has to offer are three great reasons you should stay at Pullman Zamzam Madina.
Where you'll be sleeping
85 m²
Executive Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View
1 double bed and 2 single beds
60 m²
Junior suite, 01 bedroom with king bed - Without view
1 king bed
60 m²
Junior Suite, 01 Bedroom With King Bed - Panoramic Haram View
1 king bed
25 m²
Classic Room, 3 Single Size Beds - Without view
3 single beds
85 m²
Executive Suite, 1 Double Size Bed, 2 Single Size Beds, City View
2 single beds and 1 double bed
75 m²
DELUXE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View
1 double bed and 2 single beds
35 m²
Deluxe Room, 1 King size bed - Haram view
1 king bed
25 m²
Deluxe Room, 2 Single Size Beds - Panoramic Haram View
2 single beds
35 m²
Deluxe Room, 1 King size bed - Panoramic Haram view
1 king bed or 1 double bed
Royal Suite with Panoramic Haram View
2 single beds & 1 queen bed & 1 double bed
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