St. James's Park - 1.35 km from property

The British Museum - 600 m from property

Radisson Blu Hotel, London Mercer Street

Name: Radisson Blu Hotel, London Mercer Street
Address: 20 Mercer Street, London, London, England, WC2H 9HD, United Kingdom
Rating: 8.847659878528045

London, United Kingdom

20 Mercer Street, WC2H 9HD

8.8Rating

ExcellentRated by Guests

2,799Reviews

What to expect

Pros

🌟Excellent service from staff
🛏️Comfy beds and well-equipped rooms
🍳Delicious and varied breakfast options
🏙️Great central location
🤝Friendly and helpful concierge and reception staff
🍹Complimentary cocktails or vouchers
👍Immediate attention to small requests
🚿Modern appliances and facilities in rooms
☕Plentiful coffee refills during breakfast
🔔Quick check-in process

Cons

💍Miscommunication and mishandling of lost items
❌Lack of responsiveness to guest concerns
🛎️Confusion and mixed messages from staff
🍽️Inconsistent service quality in the restaurant
🚪Issues with room cleanliness and maintenance
🔇Noisy air-conditioning affecting sleep quality
📝Difficulty in resolving payment and reservation issues
🍉Limited or subpar buffet selection during breakfast
🕰️Rushed breakfast service and early clearing of buffet
💤Unsatisfactory room allocation and layout

What this place has to offer

Things to do and ways to relaxFitness center

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Portuguese, Italian, Arabic, Polish, Russian, Japanese, Danish, Greek

Set in a prime location of London, Radisson Blu Edwardian Mercer Street Hotel puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. Free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, express check-in/check-out, luggage storage are there for guest's enjoyment. All rooms are designed and decorated to make guests feel right at home, and some rooms come with carpeting, television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center. Discover all London has to offer by making Radisson Blu Edwardian Mercer Street Hotel your base.