Shangri-La Nanjing
What to expect
Pros
- 🌟Exceptional service from the staff
- 🍴Variety of delicious food options at breakfast
- 🏰Stunning views of Xuanwu Lake and the old city wall
- 🛏️Comfortable and spacious rooms with beautiful decor
- 🤝Warm and welcoming atmosphere, feels like home
- 🏊Great amenities like gym and indoor pool
- 🚗Convenient location near metro station and attractions
- 🍰Lovely welcome amenities and treats in the room
- 🏨High standards of cleanliness and maintenance
- 🌅Lovely sunrise view over Xuanwu Lake from higher floors
Cons
- 🚿Issues with the bathroom cleanliness and maintenance
- 🍽️Mixed reviews on the quality and taste of food in certain restaurants
- 🔑Some complaints about check-in process and room assignments
- 💰Pricey services like hotel limousine with mixed experiences
- 📞Communication issues with staff not fluent in English
- 🍹Inconsistency in quality of alcoholic beverages served
- 🛋️Older facilities and rooms showing signs of age
- 🍲Limited vegetarian and international food options at breakfast
- 🛎️Lack of prompt or satisfactory resolution to guest complaints
- 🛡️Privacy concerns reported in relation to room access and service interruptions
What this place has to offer
The 5-star Shangri-La Hotel Nanjing offers comfort and convenience whether you're on business or holiday in Nanjing. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Facilities like free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, grocery deliveries are readily available for you to enjoy. Television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning can be found in selected guestrooms. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. Discover all Nanjing has to offer by making Shangri-La Hotel Nanjing your base.
Where you'll be sleeping
Horizon Grand Premier Lake View King
1 king bed
Deluxe Room - 2 Twins
2 single beds
Featured Suite - Lake-View
1 king bed
Suite
1 king bed & 1 sofa bed
Horizon King Room with Lake View
1 king bed
Family Friendly Themed Room
1 king bed
Deluxe Room - 1 King
1 king bed
Deluxe Room - Lake-View (Double bed)
1 king bed
Executive Suite Lake View King Room
1 king bed
Deluxe Executive Suite - Lake-View
1 king bed
What other guests say about this hotel
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