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What to expect
Pros
- 🌟High-quality service and attentive staff
- 🍴Delicious and varied food options for breakfast and dining
- 🏊♂️Excellent recreational facilities like gym, pool, spa, and massage services
- 🏞️Beautiful views of West Lake and city from rooms
- 🍸Variety of culinary options in on-site restaurants and bars
- 🛏️Comfortable and luxurious beds in spacious rooms
- 🧖♂️Relaxing amenities like sauna and spa services
- 🏢Quiet and tranquil atmosphere ideal for relaxation
- 👫Friendly and engaging staff providing 5-star service
- 🤝Great for loyalty program recognition and perks
Cons
- 🚧Surrounding construction and messy environment
- 📍Location distant from the Old Quarter and major attractions
- 💸Extra charges for breakfast and limited lounge access for elite members
- 👴🏼Limited English fluency among front desk staff
- 👻Old fixtures in some rooms may give a haunted feeling
- 🍜Protein choices in meals could be improved for gym enthusiasts
- 🌪️Air pollution and chaotic surroundings outside the hotel
- 🚖Need to rely on taxis for transportation to downtown and sights
- 💼Not the best choice for business travelers due to location
- 🛠️Potential inconveniences due to ongoing construction in the area
What this place has to offer
Sheraton Hanoi Hotel is perfectly located for both business and leisure guests in Hanoi. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, wheelchair accessible, 24-hour security, daily housekeeping, gift/souvenir shop are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, mirror, separate living room, internet access – wireless, internet access – wireless (complimentary). Take a break from a long day and make use of yoga room, hot tub, fitness center, sauna, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Sheraton Hanoi Hotel.
Where you'll be sleeping












Sheraton Club King, Club level, Guest room, 1 King
1 king bed








Presidential Suite, Club level, Suite, 1 King
1 king bed & 1 sofa bed







Imperial Suite, Club level, Suite, 1 King
1 king bed & 1 sofa bed








Sheraton Club Twin, Club lounge access, Guest room
2 single beds







Executive Suite, Club level, 1 Bedroom Executive Suite
1 king bed & 1 sofa bed






Ambassador Suite, Club level, 1 Bedroom Suite, 1 King
1 king bed & 1 sofa bed







Grand Deluxe King, Guest room, 1 King, High floor
1 king bed








Deluxe Room
1 king bed or 2 single beds








Executive Suite
1 king bed







Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
2 single beds
What other guests say about this hotel
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