Surmeli Istanbul Hotel
5.3Rating
AverageRated by Guests
127Reviews
What to expect
Pros
- 🏖️Convenient location for exploring nearby attractions
- 🧼Clean and tidy rooms with daily housekeeping services
- 🏊♂️Well-maintained swimming pool and spa facilities
- 🍰Personalized service and surprises for special occasions like birthdays
- 👍Friendly and helpful staff members providing excellent customer service
- 💰Good value for money in terms of facilities and services offered
- 🛏️Comfortable beds and well-equipped rooms
- 🌇Great location for easy access to nearby amenities and attractions
- 🍽️Healthy and varied breakfast options available
- 🎂Attentive and kind staff providing assistance and local tips
Cons
- 🚫Inefficient air conditioning or lack of proper cooling system
- 💸Overpriced drinks and services within the hotel premises
- 🔒Intrusive or rude behavior from certain staff members
- 🥣Limited or disappointing breakfast options compared to external alternatives
- 🧹Occasional issues with room cleanliness and maintenance
- 🚪Inconvenient room features like uncomfortable bedding arrangements
- 🗣️Lack of friendliness or welcoming atmosphere from some hotel employees
- ⏳Delays or difficulties in check-in processes and room allocation
- 🧴Insufficient amenities or outdated facilities in need of renovation
- 🎭Inconsistent service quality and staff behavior based on guest experiences
What this place has to offer
Things to do and ways to relaxFitness center, Hammam, Massage, Public bath, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Turkish
Where you'll be sleeping
25 m²
Deluxe Double or Twin
2 single beds or 1 double bed
25 m²
Superior Double or Twin
2 single beds or 1 double bed
50 m²
Senior Suite
1 double bed
50 m²
Family Suite
1 sofa bed and 1 single bed and 1 double bed
90 m²
Presidential Suite
1 queen bed & 1 sofa bed
25 m²
Superior Single Room
45 m²
Junior Suite
1 double bed
Double Single Use Double Single Use Deluxe
25 m²
Deluxe Single Room
Double Single Use Double Single Use Superior
What other guests say about this hotel
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