Terrasse Hotel Playa del Carmen
What to expect
Pros
- 🌟Friendly and helpful staff
- 🍴Delicious food at the hotel restaurant/cafe
- 🏊♂️Rooftop pool with lounging beds and seating area
- 🛏️Comfortable and clean rooms
- 🌴Quiet location away from the bustling areas
- 💻Fast and reliable WiFi connection
- ☕Convenient cafe with great coffee on-site
- 🏨Well-maintained and new hotel property
- 🏖️Free entry to beach club for guests
- 🔑Cleaned room daily with fresh sheets and towels
Cons
- 👂Noise issues in some rooms
- 🚿Inconsistent water supply in bathrooms
- 🗣️Language barrier with some staff members
- 🚗Limited parking options or street parking
- 📞Issues with phone connectivity to front desk
- 🐜Hygiene concerns with insects in common areas
- 💸Some amenities not as advertised or lacking (e.g., pool bar)
- 🛠️Maintenance issues like detached tiles and faulty showers
- 👥Privacy concerns with room key mix-ups
- 🌆Distance from downtown area may not suit everyone
What this place has to offer
Where you'll be sleeping
Deluxe King Suite
1 king bed
Standard Double Suite
2 double beds
Deluxe King Room
1 king bed
Deluxe Double Room
1 double bed
Deluxe Double Room with Two Double Beds
2 double beds
Premium Double Room with Two Double Beds
Premium Double Room with King Bed
Room Assigned on Arrival
What other guests say about this hotel
very nice
Reviewed on 24 Nov 2024lovely boutique hotel. could do with works done to it as it seems the building is quite old. great decoration and lovely service
NA
Great location for a few nights in Playa Del Carmen.
Reviewed on 22 Jul 2024Basic but comfortable place to stay for a few nights in Play Del Carmen. Perfectly situated to walk onto 5th Avenue, which is just a few minutes walk away. Close walk to the beach and nice to have a v...
Bathroom smell was really bad during our first night. Don't think it helped closing it in. When the cleaners came in the next day they sorted it out for us. Actually helped keeping the door open.
Great spot, good value for money
Reviewed on 03 Jul 2024Great staff, very helpful. Clean and well decorated space.
Nothing.
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Where you'll be staying
