Exterior view
Exterior view
Lobby
Lobby
Natural History Museum - 270 m from property
V&A - Victoria and Albert Museum - 300 m from property
Harrods - 990 m from property
South Kensington - 1.25 km from property
Junior Suite - Guestroom
Earl's Court - 1.52 km from property
King Suite - Guestroom
King Suite - Bed
Junior Suite
Executive Double Room - Bed
Restaurant
Restaurant
Public areas
Facilities
Restaurant
Executive Double Room - Guestroom
Facilities
Restaurant
Deluxe Double or Twin Room - Guestroom
Food and beverages
Facilities
Shared lounge/TV area
Facilities
Restaurant
Food and beverages
Food and beverages
Facilities
Cleanliness measures
Superior Double Room - Bedroom
Cleanliness measures
Shared lounge/TV area
Bathroom
Facilities
Bedroom
null
Bathroom
Bar/lounge
null
null
null
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Food and beverages
Public areas
Restaurant
Food and beverages
Food and beverages
Facilities

The Pelham London – Starhotels Collezione

London, United Kingdom

15 Cromwell Place, Kensington and Chelsea, SW7 2LA

8.6Rating
ExcellentRated by Guests
441Reviews

What to expect

Pros

  • 🏨Great location with easy access to attractions
  • 🛏️Comfortable and cozy rooms with lovely decor
  • 🥐Delicious and varied breakfast options
  • 👩‍👩‍👧Friendly and attentive staff, making guests feel welcomed
  • 🎩Quaint boutique hotel with a charming ambiance
  • 🔒Secure feeling in the hotel premises
  • 🍸High level of cleanliness and presentation
  • 🌟Beautifully decorated rooms with attention to detail
  • 🍽️Excellent customer service and helpful concierge
  • 🚪Lovely lobby and communal areas for relaxation

Cons

  • 💧Issues with hot water tap in bathroom sink
  • 🍽️Chaotic breakfast experience with long waits and unclean surroundings
  • 💰Forced tipping scheme and hidden service charges
  • 🔑Inconvenient key system with oversized keys and lack of keycards
  • 🚿Shower screen design leads to water spillage in bathroom
  • 🔊Noise disturbances from other guests and operating sounds
  • 🛋️Room size may be small for the price point
  • 🍳Inconsistent or poor quality of breakfast service
  • 🗝️Issues with room readiness and check-in process delays
  • 🛏️Hot water supply issues affecting comfort levels

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Russian, Romanian

The Pelham Hotel is a popular choice amongst travelers in London, whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, fireplace, taxi service. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, carpeting, linens, slippers, towels. Enjoy the hotel's recreational facilities, including fitness center, before retiring to your room for a well-deserved rest. Friendly staff, great facilities and close proximity to all that London has to offer are three great reasons you should stay at The Pelham Hotel.

Where you'll be sleeping

Junior Suite image 1
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33 m²

Junior Suite

1 single bed and 1 queen bed or 1 double bed or 2 single beds or 1 queen bed or 2 single beds and 1 double bed & 1 double bed or 1 single bed and 1 queen bed

Executive Double Room image 1
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28 m²

Executive Double Room

1 king bed

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50 m²

King Suite

1 king bed

Executive Triple Room image 1
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Executive Triple Room image 6
28 m²

Executive Triple Room

1 double bed and 1 sofa bed

Deluxe Double or Twin Room image 1
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Deluxe Double or Twin Room image 4
Deluxe Double or Twin Room image 5
28 m²

Deluxe Double or Twin Room

1 queen bed or 2 single beds

Mews Suite “Suite Temptation” image 1
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Mews Suite “Suite Temptation” image 3
Mews Suite “Suite Temptation” image 4
Mews Suite “Suite Temptation” image 5
57 m²

Mews Suite “Suite Temptation”

1 queen bed and 1 king bed

Superior Double Room image 1
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20 m²

Superior Double Room

1 double bed

Mews Apartment image 1
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Mews Apartment image 3
57 m²

Mews Apartment

1 queen bed & 1 king bed & 1 king bed

King Suite “Suite Temptation” image 1
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King Suite “Suite Temptation” image 3
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King Suite “Suite Temptation” image 5
50 m²

King Suite “Suite Temptation”

1 double bed

Mew Suite image 1
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Mew Suite image 3
57 m²

Mew Suite

1 queen bed and 1 king bed

What other guests say about this hotel

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Where you'll be staying