View
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Balcony/terrace
Garden
Superior Twin Room
Bar/lounge
Food and beverages
Deluxe Double Room
Restaurant
Food and beverages
Superior Double Room
Facilities
Double Room
Food and beverages
Surrounding environment
Double Room
Food and beverages
Superior Double Room
Food and beverages
Food and beverages
Facilities
Food and beverages
Food and beverages
Bathroom
Food and beverages
Food and beverages
Superior Twin Room
Food and beverages
Single Room
Food and beverages
Bathroom
Food and beverages
Surrounding environment
Deluxe Double Room
Bathroom
Garden
Restaurant
Bathroom

The Swan At Hay

Hay-on-Wye, United Kingdom

Church Street, HR3 5DQ

7.9Rating
Very GoodRated by Guests
858Reviews

What to expect

Pros

  • 🏖️Beautiful garden and stunning views
  • 🌟Friendly and professional staff
  • 🍽️Good value and quality food
  • 🛏️Comfortable beds and spacious rooms
  • 🍵Excellent breakfast and afternoon tea
  • 🚗Convenient parking facilities
  • 🌞Lovely garden with afternoon sun
  • 🍸Great selection of drinks at the bar
  • 🛠️Beautifully restored building with character
  • 🎉Perfect venue for special celebrations

Cons

  • 🧹Inconsistent room cleanliness and maintenance issues
  • 🎴Lack of atmosphere in the dining area
  • 🚗Traffic noise audible from rooms facing the road
  • 🍴Limited or average menu options for dinner
  • 🛏️Rooms in need of redecoration and better servicing
  • 🍛Varied quality of food, some dishes disappointing
  • 🛡️Hotel lacks attention to detail and upkeep
  • 🔇Lack of soft furnishings affecting ambiance in public areas
  • 🍸Flat drinks and limited bar service quality
  • 🎭Inconsistent staff engagement and service quality

What this place has to offer

Things to do and ways to relaxCanoeing, Fishing, Hiking, Horseback riding
Services and conveniencesContactless check-in/out, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish

The 4-star The Swan At Hay offers comfort and convenience whether you're on business or holiday in Hay-on-Wye. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at The Swan At Hay. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like flat screen television, carpeting, clothes rack, fireplace, linens. The property offers various recreational opportunities. The Swan At Hay is an excellent choice from which to explore Hay-on-Wye or to simply relax and rejuvenate.

Where you'll be sleeping

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18 m²

Superior Double Room

1 queen bed or 2 single beds

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18 m²

Deluxe Double Room

1 queen bed or 2 single beds

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18 m²

Double Room

1 double bed

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Superior Twin Room

2 single beds or 1 queen bed

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Single Room

1 single bed

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18 m²

Classic Double Room with Double Bed

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Twin/Double Room

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DELUXE DOUBLE ROOM SINGLE ROOM

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2 Beds

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Room Assigned on Arrival

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -19.09% over the period.

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Where you'll be staying