The Royal Sonesta Houston Galleria

Name: The Royal Sonesta Houston Galleria
Address: 2222 West Loop South, Houston (TX), Texas, 77027, United States
Rating: 8.6302780638517

ヒューストン, アメリカ

8.6評価

優秀ゲストによる評価

1,942レビュー

期待すること

長所

🌟Outstanding customer service from staff members like Frank Perez and Alyssa
🛏️Comfortable and clean rooms with modern amenities
🎉Great location close to shopping areas and attractions
☕Convenient coffee shop and onsite bar/restaurant with delicious food options
🚗Efficient valet service like Paulino providing exceptional assistance
👍Professional and friendly hotel staff providing personalized attention
👪Good for family stays with some offering event spaces and breakfast options
🌆Breathtaking city views and night lights from higher floors
🍳Excellent buffet and breakfast service like ARA with fresh and delicious options
🔌Convenient amenities like microwaves, sound machines, and electric vehicle charging

短所

🔊Poor soundproofing leading to noise disturbances from corridors or neighboring rooms
🧽Inconsistent room cleanliness and outdated decor in certain rooms
💸Hidden or additional charges for amenities like parking, destination fees, and incidentals
🐁Issues with maintenance like broken hot tubs, slow elevators, and malfunctioning room facilities
📶Slow or unreliable Wi-Fi connectivity in rooms
🍽️Overpriced or subpar dining options compared to nearby alternatives
🚪Disruptions due to slamming doors, noise disturbances, or malfunctioning elevators
🔥Unresponsive or dismissive customer service under challenging situations
🏢Issues with room reservations, cancellations, or room allocation upon arrival
🥤Lack of complimentary amenities like water bottles or toiletries, leading to unexpected costs

この場所の特徴

することとリラックスする方法フィットネスセンター, ホットタブ

サービスと便利さエレベーター, ドライクリーニング, フードデリバリー, ランドリーサービス, 毎日のハウスキーピング, 荷物預かり, 障害者向け設備, 非接触チェックイン/チェックアウト

インターネットアクセスすべての部屋で無料Wi-Fi！, 公共エリアでのWi-Fi

話される言語英語, ドイツ語, スペイン語, 中国語[マンダリン], フランス語, 韓国語

Stop at Royal Sonesta Houston to discover the wonders of Houston (TX). Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Royal Sonesta Houston. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Royal Sonesta Houston is an excellent choice from which to explore Houston (TX) or to simply relax and rejuvenate.