Charlotte Marriott SouthPark
8.0Rating
ExcellentRated by Guests
301Reviews
What to expect
Pros
- 🌟Exceptional customer service from staff like Marilyn, Dionne, and Connor
- 👍Friendly and accommodating front desk team
- 🥇Staff goes above and beyond to assist guests with any issues
- 🛏️Comfortable beds and pillows for a good night's sleep
- 🍽️Great dining options on-site and nearby
- 👨👩👧Family-friendly amenities like American Girl package and friendly staff
- 🏊♂️Nice outdoor pool for relaxation
- 🏙️Convenient location near shopping and dining options
- 🌞Clean and comfortable rooms with modern amenities
- 💼Suitable for business travelers with workspace and business services
Cons
- 🔊Noise disturbances from other guests in connecting rooms
- 🚗Parking issues with limited space and improper parking by guests
- 🚫Issues with room cleanliness and maintenance like dirty comforters and broken locks
- 😕Lack of proper communication or greetings from front desk staff
- 🤧Allergy concerns due to pet-friendly policy causing discomfort for allergic guests
- 👎Inconsistent housekeeping standards leading to unswept floors and unclean bathrooms
- 🏗️Renovations causing inconvenience or temporary disruption of services
- 💤Issues with room temperature control and sleep comfort due to malfunctioning equipment
- 👥Lack of professionalism or friendliness from certain staff members
- 💸Limited flexibility with bookings made through third-party platforms
What this place has to offer
Things to do and ways to relaxBowling alley, Fitness center, Golf course [on-site], Tennis court
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Stop at Charlotte Marriott SouthPark to discover the wonders of Charlotte (NC). Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Charlotte Marriott SouthPark. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, heating, desk, alarm clock, iPod docking station. The property offers various recreational opportunities. Discover all Charlotte (NC) has to offer by making Charlotte Marriott SouthPark your base.
Where you'll be sleeping
42 m²
M Club level, Guest room, 1 King
1 king bed
42 m²
M Club level, Guest room, 2 Queen
2 queen beds
42 m²
Guest room, 1 King
1 king bed
42 m²
King Room with Adapted Tub - Mobility and Hearing Accessible
1 king bed
42 m²
Guest room, 2 Queen
2 queen beds
42 m²
Club Level King Room with Adapted Tub - Mobility and Hearing Accessible
1 king bed
Guest room, 1 King or 2 Queen
42 m²
Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)
1 king bed
54 m²
Presidential Suite
1 king bed
41 m²
Queen Room with Two Queen Beds-Concierge Level
What other guests say about this hotel
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