Mandarin Oriental Boston
9.3Rating
ExceptionalRated by Guests
1,305Reviews
What to expect
Pros
- 🌟Impeccable staff and service
- 🏨Great location near historic sites and shops
- 😊Friendly and welcoming atmosphere
- 🍴Excellent dining options, including Gordon Ramsay restaurant
- 👪Family-friendly amenities and accommodations
- 🧖♂️Fantastic spa experience with peaceful ambiance
- 🏞️Spacious and luxurious rooms with modern amenities
- 🌺Attention to detail and personalized service
- 💼Great for business trips with convenient location and amenities
- 🍳Delicious breakfast options and in-room dining service
Cons
- 🛎️Reception staff not well trained and reserved
- 🛏️Inconsistent sleep quality with uncomfortable beds and pillows
- 🍽️Issues with restaurant service and menu offerings
- 💸High prices and extra charges for certain services
- 🔧Maintenance issues with room hardware like door knobs and shower fixtures
- 📺Lack of smart TVs and limited TV channels
- 🔇Noise disturbances or lack of soundproofing in rooms
- 🚪Delays in room readiness and issues with luggage handling
- 🛋️Worn-out and dated furniture in common areas
- 🧴Inadequate or low-quality room amenities and toiletries
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Filipino, Hindi, Chinese [Mandarin], Thai, French, Portuguese, Italian, Arabic, Chinese [Cantonese], Bulgarian
Stop at Mandarin Oriental Boston to discover the wonders of Boston (MA). The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Mandarin Oriental Boston. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Mandarin Oriental Boston combines warm hospitality with a lovely ambiance to make your stay in Boston (MA) unforgettable.
Where you'll be sleeping
97 m²
Residential King Suite
1 king bed
50 m²
Premier Deluxe King Room
1 king bed
50 m²
Premier City View King Room
1 king bed
50 m²
Premier Deluxe Double Room
2 double beds or 1 king bed & 2 single beds
52 m²
Junior Suite
1 king bed or 1 super king bed & 1 king bed
101 m²
Back Bay Corner King Suite
1 king bed
97 m²
Residential King Suite Accessible - Roll-In Shower
1 king bed
38 m²
Deluxe King Room Accessible
1 king bed
50 m²
Premier City View Double Room
2 double beds & 2 double beds
38 m²
Deluxe King Room
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.