Hotel Fenix Beach Cartagena
8.6Rating
ExcellentRated by Guests
1,210Reviews
What to expect
Pros
- 🌴Beautiful tropical setting with a relaxing atmosphere
- 👨👩👧👦Family-friendly facilities and activities
- 🍹Delicious and varied food options with fresh ingredients
- 🏊♂️Spectacular pool area for relaxation and fun
- 👫Friendly and attentive staff providing exceptional service
- 🌅Stunning views of Cartagena and the beach
- 🛏️Comfortable and spacious rooms with cozy decor
- 🎶Enjoyable music and entertainment options
- 🌮Great gastronomic experience with a variety of dishes
- 🐶Pet-friendly environment, perfect for animal lovers
Cons
- 🔌Electricity issues causing inconvenience during the stay
- 🏖️Priority given to day pass guests over hotel guests in beach areas
- ⏱️Slow service at dinner times leading to long waiting periods
- 🔊Communication gaps among hotel staff impacting customer experience
- 💤Inconsistent room cleaning and maintenance standards
- 🚿Water supply issues due to electricity disruptions
- 🏝️Beach area for hotel guests could be better maintained and equipped
- 💼Lack of clarity in hotel policies and event information
- 🧹Rooms may require better preparation and attention to detail
- 🦺Improvement opportunity in customer service training for staff
What this place has to offer
Things to do and ways to relaxDiving, Fishing, Game room, Horseback riding, Massage, Nightclub, On-site entertainment, Pool with view, Private beach, Snorkeling, Spa, Spa/sauna, Tours, Water sports (non-motorized), Wind surfing, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Set in a prime location of Cartagena, Hotel Playa Vista puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Hotel Playa Vista. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find air conditioning, balcony/terrace, fan, television LCD/plasma screen, satellite/cable TV. The hotel offers various recreational opportunities. Discover all Cartagena has to offer by making Hotel Playa Vista your base.
Where you'll be sleeping
80 m²
Presidential Suite
1 king bed & 1 sofa bed
65 m²
Deluxe Bungalow
1 king bed and 1 single bed
40 m²
Bungalow
1 sofa bed and 1 queen bed
48 m²
Superior Bungalow
1 queen bed and 1 sofa bed
85 m²
Two-Bedroom Villa
1 king bed & 2 single beds and 1 queen bed
28 m²
Superior Double Room
1 queen bed
150 m²
Holiday Home
1 queen bed & 1 king bed & 1 king bed & 1 bunk bed
Master Suite
130 m²
Villa with Private Pool
1 king bed and 2 sofa beds & 1 sofa bed
60 m²
Family Bungalow
1 bunk bed and 1 queen bed
What other guests say about this hotel
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