![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1726875715601/clxqdp4nthr3014abckx0jljz.webp?width=1000&quality=80&format=webp&strip=true)
![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1726875715601/clxqdp4nuhr3s14aba0nd6k36.webp?width=1000&quality=80&format=webp&strip=true)
Grand Serai Congress & Spa
8.6Rating
ExcellentRated by Guests
508Reviews
What to expect
Pros
- 🏨Luxurious and elegant hotel with beautiful public spaces
- 🍳Amazing breakfast buffet with a wide array of choices
- 🌟Professional and friendly staff providing excellent service
- 🏊Clean swimming pool for relaxation
- 🅿️Convenient location with easy parking access
- 🍽️Great food quality and service in the restaurant
- 🎵Enjoyable live music evenings in the lobby
- 👫Warm and welcoming staff willing to help guests
- 🛏️Comfortable beds and pillows for a restful stay
- 🌺Big rooms and central location within walking distance to attractions
Cons
- 💡Insufficient lighting in hallways leading to rooms
- 🕰️Dated facilities and rooms needing upgrades
- 🚮Unpleasant surroundings and cleanliness issues in the area
- 🔇Noisy corridors with disruptive housekeeping activities
- 🔥Safety concerns with damaged appliances like hairdryers
- 🍹Lack of order and maintenance at the pool area
- 🥞Limited breakfast variety and slow service for coffee orders
- 🛏️Uncomfortable beds and unstable bed arrangements
- 🚗Difficulty finding parking due to limited spaces
- 🚪Malfunctioning door locks affecting room security
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Greek
Ideally located in the prime touristic area of Ioannina City Center, Mitsis Grand Serai Congress & Spa promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Mitsis Grand Serai Congress & Spa. Television LCD/plasma screen, bathroom phone, carpeting, mirror, slippers can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including outdoor pool, indoor pool, spa, massage, garden, before retiring to your room for a well-deserved rest. Convenience and comfort makes Mitsis Grand Serai Congress & Spa the perfect choice for your stay in Ioannina.
Where you'll be sleeping
28 m²
Superior Double or Twin Room
2 single beds
65 m²
Executive Suite
2 single beds and 1 queen bed
28 m²
Standard Double
2 single beds
30 m²
Executive Double
2 single beds
45 m²
Junior Suite
1 queen bed and 2 single beds
30 m²
Superior Double
1 double bed or 1 king bed & 1 king bed
36 m²
One-Bedroom traditional suite (Hyati)
1 king bed & 2 sofa beds
30 m²
Triple Room
1 sofa bed and 2 single beds or 1 sofa bed and 1 king bed
25 m²
Standard Room
1 king bed or 2 single beds
25 m²
Executive Room
1 king bed or 2 single beds
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